MODULE SEVEN – CLIENT EXPERIENCE Module seven is our all time FAVE module! Why? Because, let’s be real, in the words of Tabatha Coffey “It’s not really about the hair” is it? We are going to level up your customer service strategies in your salon, and create those epic details and extras that means your salon smokes your competition. We are going to build the most phenomenal client experience processes which will ensure you’re not just improving appearances, but changing your clients’ lives. We’ve filled this module with 5 – Star secrets that will make your salon more memorable than... View Article
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