I am Cait, the founder of Caitlyn Menzel Coaching.
I am Cait, the founder of Caitlyn Menzel Coaching.
It’s always hard to get to know anyone online, but the best way to keep up with me is through my socials, otherwise keep reading, gal.
I joined the industry when I was thirteen years old, qualifying as a hairstylist at seventeen, a make-up artist and a barber at eighteen and purchasing my first salon at nineteen. Since 2009 I have owned and operated multiple hair, beauty and barbering salons – I’ll give you a quick debrief!
Early in 2012, I purchased a second salon and what a dumb idea that was! 22-year-old me thought I was king dick and that I knew everything – I learned the hard way that I definitely did not! Ha! I bought this salon from a ‘reputable’ stylist, but the numbers were completely fudged because she was married to an accountant (rookie error) and the salon was an absolute lemon that hadn’t profited for years. Not an ideal salon to buy – but me being me at the time, I got a ‘business boner’ and went against my accountants advice and did it anyway…
September 2012 arrives and it’s been six months since taking ownership, things were slowly starting to improve; I was almost cashflow positive and I had a small team and solid clientele… then what did I do? Went and got myself in a motorbike accident leaving me unable to work for months. It was HELL!
There are so many things I can tell you of what NOT to do – and there were a lot of lessons in this one! I sold for a small profit but over all it was an #EPICFAIL! So, with broken bones and shattered confidence, I made the decision to sell up and go back to working in my first salon which was then… ‘Raw Edge Hairdressing.’
Four-ish years of back breaking work, a rebrand, deleting beauty and streamlining our menu, lots of personal development and coaching, I had the busiest salon in Belmont by a country mile, with 21 employees to boot. The salon now known as ‘Huntress Hair Religion’ had relocated into a new street front location four times the size, we had a two month waiting list, and we had won numerous business and hair industry awards.
Fast forward to 1st June 2018, the day I opened my cool little barbershop ‘Hunter Barbershop’ and it’s been one of my favourite projects to date. I had a talented team of six barbers who serviced my salon’s clients, and I did not ever work on the floor at Hunter. (In fact, I lived two states away in sunny Queensland for its final months)
In 2019, I sold my beloved first born Huntress for a record-breaking $592,000AUD, to an incredible woman who is continuing to expand and grow everything I built for her. I owned Huntress for nine years and nine months, going from 70+ hours a week as a teenager and for the six years following, to no hours on the tools for the final four years that I owned it.
In 2021 the keys of Hunter Barbershop were handed over to its new owner, as I decided it was time to sell up and focus fully on my coaching clients. For the first time in 11.5 years I could no longer call myself a salon owner, but the lessons and wealth of experience is something I will always have.
From the beginning to the end, it was an epic tale of growing from a naïve teenager who let people walk all over me, to becoming a successful salon owner and happy, proud businesswoman I am today. It was during my 26th year of life that I fell out of love with being a colourist and fell in love with being a boss, a mentor to my team and other salon owners, and educating and mentoring people. What I learnt, is that I couldn’t wear all the hats, so I hung up the scissors and moved into my office.
I have never looked back, and I am grateful every single day for the career and the life I have created… Working with entrepreneurial salon owners from all edges of the world is the BEST. JOB. EVER! Building the relationships that I do with my clients and guiding, loving, empowering and supporting them through their journey is literally what I call living the dream!
Over my career I have been lucky enough to travel Australia and the world, not only with hairdressing working fashion weeks, platform work and shoots, but also speaking and presenting at business seminars and hair and beauty events, sharing everything I know. I’ve also personally earned a number of hairdressing industry and business awards, at a local, state and national level, and I have trained and grown a number of my own employees; hairdressers, makeup artists and barbers to this level as well.
I am so passionate about the world we work in, and my aim is to teach salon owners to be the best they can be; completely fulfilled and balanced in all aspects of their lives (while profiting – a lot!) I know that when people push through their fear and overcome their past, people can literally do whatever the fuck they want – I am living, breathing, walking, talking proof of that.
Everything I coach and teach, is straight from the horse’s mouth from my own personal experience and the learnings of my clients as well. I’ve been there, done that, experienced the worst of everything. I’ve (literally) had my entire staff walk out, I’ve had weeks of not paying myself, a business that almost went belly-up, and there’s been times where I’ve wanted to burn down the salon and never go back. I’ve also had 27 employees at one time, profited a generous six figures whilst travelling the world for months at a time, and relocated and expanded, bought and sold, many, many times over.
I have met and worked with salon owners from all walks of life, in completely different situations from Australia (my mother ship) and internationally as well, and believe me, I have heard it all. It’s never too late or too early, and there is literally nothing that you cannot do. I got you!
To work with me, book a ‘Discovery Session’ here. I can’t wait to meet you!